National

Customs Launches Integrity Survey To Probe Corruption, Transparency In Service

The Nigeria Customs Service (NCS) has launched a nationwide integrity survey to investigate officers’ and stakeholders’ experiences and perceptions of corruption, transparency and accountability within the Service.

The 2026 Customs Integrity Perception Survey, approved by the Comptroller-General of Customs, Bashir Adeniyi, commenced on Monday and will run until October 9.

The exercise is being conducted in collaboration with the World Customs Organisation under its Anti-Corruption and Integrity Promotion Programme.

According to the NCS, the survey is designed to obtain candid feedback on integrity and anti-corruption issues and identify areas requiring reforms in its operations.

In a directive issued to Customs Public Relations Officers across the commands, the Service said the exercise would provide a better understanding of how officers and stakeholders perceive and experience integrity and transparency within the NCS.

The Service described the survey as an important component of its efforts to strengthen internal integrity mechanisms, improve operational processes and promote institutional reforms.

It said the survey would be anonymous, urging officers and other participants to provide honest responses based on their experiences.

The NCS said officers would participate through a dedicated online platform, while eligible stakeholders would use a separate platform accessible through one-time passwords issued by Customs Public Relations Units.

It disclosed that 5,000 one-time passwords had been generated for the stakeholder component of the exercise.

The targeted stakeholders include licensed customs agents, importers, exporters, bonded warehouse and terminal operators, shipping lines, airline operators, free trade zone operators, excise traders and transporters.

The Service directed its Command PROs to work with Customs Area Controllers and other relevant operational units to mobilise eligible participants and ensure broad participation.

It also instructed the PROs to sensitise stakeholders on the purpose of the survey and emphasise that their responses would be anonymous and used to assess integrity and anti-corruption issues within the Service.

The NCS said the quality of the exercise would depend largely on the honesty and breadth of responses received from officers and stakeholders across its operational environments.

It added that the findings would be used to strengthen integrity mechanisms, improve Customs operations and reinforce public confidence in the Service.

The survey covers the Federal Operations Unit, Zone “B”, comprising Kaduna, Katsina, Kano, Jigawa, Sokoto, Kebbi and Kwara states, among other Customs commands nationwide.

National

Customs Launches Integrity Survey To Probe Corruption, Transparency In Service

The Nigeria Customs Service (NCS) has launched a nationwide integrity survey to investigate officers’ and stakeholders’ experiences and perceptions of corruption, transparency and accountability within the Service.

The 2026 Customs Integrity Perception Survey, approved by the Comptroller-General of Customs, Bashir Adeniyi, commenced on Monday and will run until October 9.

The exercise is being conducted in collaboration with the World Customs Organisation under its Anti-Corruption and Integrity Promotion Programme.

According to the NCS, the survey is designed to obtain candid feedback on integrity and anti-corruption issues and identify areas requiring reforms in its operations.

In a directive issued to Customs Public Relations Officers across the commands, the Service said the exercise would provide a better understanding of how officers and stakeholders perceive and experience integrity and transparency within the NCS.

The Service described the survey as an important component of its efforts to strengthen internal integrity mechanisms, improve operational processes and promote institutional reforms.

It said the survey would be anonymous, urging officers and other participants to provide honest responses based on their experiences.

The NCS said officers would participate through a dedicated online platform, while eligible stakeholders would use a separate platform accessible through one-time passwords issued by Customs Public Relations Units.

It disclosed that 5,000 one-time passwords had been generated for the stakeholder component of the exercise.

The targeted stakeholders include licensed customs agents, importers, exporters, bonded warehouse and terminal operators, shipping lines, airline operators, free trade zone operators, excise traders and transporters.

The Service directed its Command PROs to work with Customs Area Controllers and other relevant operational units to mobilise eligible participants and ensure broad participation.

It also instructed the PROs to sensitise stakeholders on the purpose of the survey and emphasise that their responses would be anonymous and used to assess integrity and anti-corruption issues within the Service.

The NCS said the quality of the exercise would depend largely on the honesty and breadth of responses received from officers and stakeholders across its operational environments.

It added that the findings would be used to strengthen integrity mechanisms, improve Customs operations and reinforce public confidence in the Service.

The survey covers the Federal Operations Unit, Zone “B”, comprising Kaduna, Katsina, Kano, Jigawa, Sokoto, Kebbi and Kwara states, among other Customs commands nationwide.