Consultancy Services for the Establishment of a National Knowledge Process Outsourcing (KPO) and High-Value IT-Enabled Services Industry Under the Outsource To Nigeria Initiative (OTNI)
The Federal Government of Nigeria (FGN) has received financing from the African Development Bank (AfDB), Agence Française de Dévelopement (AFD) and the Islamic Development Bank (IsDB) towards the implementation of the Investment in Digital and Creative Enterprises (iDICE) Programme. The objective of the iDICE Programme is to promote entrepreneurship, boost innovation, create jobs, enhance social development, and achieve economic transformation by fostering growth in the digital technology and creative ecosystem, building on brownfield investments and synergies with ongoing initiatives in Nigeria.
The overall objective is to establish Nigeria as a credible, internationally competitive exporter of knowledge-intensive services, creating high-skill, high-wage professional employment for Nigerian graduates and measurably increasing services export earnings. The specific objectives are to:
The Bank of Industry (BOI) now invites eligible Firms to indicate their interest in providing these services by submitting their proposals, demonstrating experience in performing similar assignments with references, and showing responsiveness to the qualification requirements outlined in this REOI. Selected entities will be invited to participate in the subsequent tender process.
The ideal candidate should meet the following qualifications and experience requirements:
prospective Consultants (or, for consortia, the lead firm) must submit signed Memoranda of Understanding, framework offtake agreements, or other verifiable agreements with industry partners evidencing a credible demand pipeline including indicative volumes/seats and validity period for the specific launch vertical(s) proposed. Bids not accompanied by such evidence shall be deemed non-responsive and shall not proceed to technical or financial evaluation.
Consortia combining international BPO operators with Nigerian delivery, training or platform firms are strongly encouraged. For joint ventures, the lead partner must hold the power of attorney.
Firms that are registered outside Nigeria shall submit relevant legal and compliance documents as applicable to their countries of jurisdiction.
Please structure the Expressions of Interest as follows:
EOI submissions should not exceed 20 pages, excluding supporting documents to be submitted as detailed under the Eligibility Criteria in the Terms of Reference.
The eligibility criteria, the establishment of a shortlist and the selection procedure shall be in accordance with the African Development Bank’s “Procurement Policy for Bank Group Funded Operations” October 2015, which is available on the AFDB’s website at http://www.afdb.org. Please note that interest expressed by an organisation does not imply any obligation on the part of the Bank to include it in the shortlist.
A Consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out in the Procurement Policy and the procurement plan for the activities
Interested consultants may obtain further information at the address below during the Bank’s office hours, i.e. from 8 AM to 4 PM (WAT) on working days.
Expressions of interest MUST be delivered in hard and soft (in a USB flash drive) copies to the address below no later than 5th October 2026 at 3:00 pm (WAT) and specifically mention “EXPRESSION OF INTEREST: CONSULTANCY SERVICES FOR THE ESTABLISHMENT OF A NATIONAL BUSINESS PROCESS OUTSOURCING (BPO) AND HIGH-VALUE IT-ENABLED SERVICES INDUSTRY UNDER THE OUTSOURCE TO NIGERIA INITIATIVE (OTNI).”
For the Terms of Reference (TOR) for this Expression of Interest, please visit www.boi.ng/idicetor.
Attn.
The iDICE Programme Coordination Unit
Bank of Industry
9TH Floor, Tower 1, Central Business Area, Abuja
E-mail: [email protected] (for enquiries only)
Tel: 0700 225 5264 (0700 CALL BOI)
