A female passenger has gone viral after engaging in a heated exchange with an airport check-in officer over an excess baggage charge, insisting she should not have to pay because she was flying business class.
According to the incident, the airline’s business class baggage allowance was 32kg, but the passenger arrived with 35kg of luggage. Despite being informed that the additional 3kg exceeded the permitted limit and attracted an excess baggage fee, she questioned why she should pay extra after purchasing a business class ticket.
The incident has since generated mixed reactions online, with many social media users backing the airline staff and noting that baggage limits apply regardless of the class of travel.
Social media reactions
@UchechiClinton: “Some people don’t know law you stated it that it was 32kg and you brought 35kg, so you mean dey should leave the remaining 3kg for you now as a smart woman😏.”
@fon4gud: “Business class ticket no cancel excess luggage fee. Rules still apply. The passenger just dey do too much. Nawa!”
@DoubleGloriouse: “Why can’t she simply pay the extra? No be everything dem dey argue on top.”
@Ikechukwuu16: “A business class ticket includes a baggage allowance of up to 32kg. Since your luggage is 35kg, the extra 3kg exceeds the limit and is subject to an excess baggage fee, regardless of the ticket class.”
@ANTHONY81393487: “The airport officer behaved so well.”
